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Willis Graphic Design Service Agreement

 

 

Effective Date: September 1, 2025

Last Updated: September 1, 2025

 

By working with Willis Graphic Design (“WGD,” “we,” “our”), you (“the Client”) agree to the following terms regarding payments, revisions, ownership, and responsibilities.                             

                        

1. Payments

 

 

  • A 50% deposit of the base price is required before design work begins.

  • The remaining 50%, plus any extra charges for revisions or add-ons, is due before final files are delivered.

  • Full ownership of the design is only transferred once payment is complete.

 

 

2. Cancellations & Delays

 

 

  • If a project has already started, the deposit is non-refundable.

  • Unavoidable delays (natural events, illness, family emergencies) will be treated with understanding. If the project must be canceled due to such events, the deposit may be refunded.

 

 

3. Revisions

 

 

  • Each project includes up to 10 revisions (the exact number may vary by service).

  • Additional revisions beyond the included amount may be billed separately.

 

 

4. Deadlines & Turnaround

 

 

  • Initial concepts are typically delivered within 3 business days.

  • Delays caused by emergencies or by late client feedback/payment may extend the timeline.

 

 

5. Delivery & File Formats

 

 

  • Final designs are delivered by email.

  • Standard formats include JPEG, SVG, and Adobe Illustrator (.AI) files.

  • Additional formats are available upon request.

 

 

6. Preview Files & Watermarks

 

 

  • Preview designs may contain a watermark and are for review only.

  • Clients may not copy, screenshot, or use preview designs before final payment.

 

 

7. Ownership & Usage Rights

 

 

  • Until full payment is made, all designs remain the property of WGD.

  • Once paid in full, the Client receives 100% ownership and usage rights.

  • WGD may provide optional guidelines for best use, but after ownership is transferred, use is at the Client’s discretion.

 

 

8. Portfolio Use

 

 

  • WGD may request permission to showcase completed work in our portfolio, marketing, or case studies.

  • Clients may approve, decline, or specify limits on where their design is shown.

 

 

9. Brand Responsibility

 

 

  • WGD guarantees originality of all design work.

  • However, verifying that a brand name or trademark is legally available is the Client’s responsibility.

 

 

10. Respect for Work Hours

 

 

  • WGD operates Monday–Friday during standard business hours.

  • Work requests outside these hours may be delayed unless arranged in advance.

 

 

11. Infringement & Unauthorized Use

 

 

  • Using designs without permission or before payment is complete is prohibited.

  • Unauthorized use may result in additional fees or legal action.

 

 

12. Liability

 

 

  • WGD is not responsible for legal issues or damages arising from how the Client chooses to use the design after ownership transfer.

 

 

13. Agreement

 

 

By hiring WGD, the Client acknowledges and agrees to these terms. This ensures a fair, clear, and professional process for both parties.

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